Friday, December 28, 2007

Catch-22 E-mail

This is one of the most common problems I have with AOL e-mail addresses, and the most frustrating to me. I have a lady AOL user who is writing to me. She is getting more and more frustrated and angry with me because I am not responding to her and will not subscribe her to my mailing list. The problem: every time I e-mail her I get a bounced message:

----- The following addresses had permanent fatal errors -----
(reason: 550 lady's name IS NOT ACCEPTING MAIL FROM THIS SENDER)

What this means is that my e-mail address is not in her address book as an acceptable sender, so I can't e-mail her. And the messages on my mailing list are now shown as being sent from my personal address, rather than the old server address that previously worked for her. So, I'm not sure what to do. I hate to disappoint her. But I also hate getting e-mail from people who are annoyed with me when it isn't under my control. Catch-22. Nothing that I can do to fix this....that I know of.

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